Here are some of the things you can expect if you decide to come and see us.
1. You will be treated like an individual.
As a family run independent practice, this is really important to us. Personal service can be a rare thing nowadays; however, we work hard to ensure you’re not treated like just another number. We aim to ensure that everyone that comes to see us is treated like a member of our own family.
2. Your eye examination will never feel rushed.
Our eye examinations are all carried out by one of our three owners; Norma, her daughter Charlotte or son in law Chris. You will receive a very comprehensive eye examination and will have plenty of time to discuss your individual needs.
3. You will have access to the very latest technology.
Technology in eyecare has advanced enormously in the past decade. The latest equipment enables your optometrist to give you the best possible eye examination. We have invested very heavily in the very latest equipment, in-fact we are one of only a small number of practices in the UK to offer both Optomap Retinal Imaging and 3D OCT scanning technology.
4. You will be able to choose from some of the best eyewear from around the globe.
Unlike most UK opticians we visit international trade shows in places like Paris, Munich and London in order to select the best eyewear from around the globe. As well as stocking well-known luxury brands we have become specialists in supplying frames from niche eyewear designers. These niches brands produce high quality handmade frames offering something very different to what can be found elsewhere on the high-street.
5. You will get expert advice when choosing glasses.
Choosing the right frames and lenses takes skill and experience. You should have advice from professionals rather than pushy sales people. Our team of professionally qualified dispensing opticians can provide expert advice so that you get the best from your glasses. We offer a free no obligation eyewear styling consultation which gives you the opportunity to discover the right style of eyewear in a no-pressure relaxed environment.
6. You will have a 30 day “Love Your Glasses” guarantee.
In addition to normal product warranties we offer a 30 day “Love Your Glasses” guarantee. If you’re not happy with your new glasses, you can choose an alternative frame and/or lenses that are more comfortable for you.
7. You will have flexible payment options.
We offer free extended credit options so that you can spread the cost of your eyewear over 6-12 months at no extra charge.
Still not sure? Have a look at some of our customer testimonials.